Refund policy

Return & Exchange Policy

At GLIM , your satisfaction is our priority. If you are not completely happy with your purchase, we offer returns and exchanges under the following conditions:

Eligibility:

Returns or exchanges must be requested within 7 days of receiving your order. Products must be unused, in original packaging, and in the same condition as received.

Non-Returnable Items:

Sale items, gift cards, and products used or damaged by the customer cannot be returned.

Return Process:

Contact our customer support at glimbygm@gmail.com to initiate a return or exchange.

We will provide instructions for sending the product back.

Customers are responsible for return shipping costs unless the product is defective or damaged on arrival.

Refunds:

Refunds will be processed after inspection of the returned product.

Refunds will be issued via the original payment method and may take 5–7 business days to reflect.

Exchanges:

Exchanges for the same product or an alternative are subject to availability.

Any price difference will be adjusted accordingly.

Defective or Damaged Products:

If your product arrives defective or damaged, please contact us immediately. We will arrange a replacement or refund at no extra cost.

For any questions regarding returns or exchanges, our customer support team is here to assist you.